Privacy policy

PRIVACY POLICY

Gorilla is committed to warrant that your privacy is protected. This privacy policy sets out how Gorilla uses and protects any information given to us using our website. All personal or other information provided will only be used strictly in conformance with this PRIVACY POLICY. Gorilla acknowledges the importance of protecting the privacy of personal and financial information and have set up policies and security measures to protect the information you provide us. By entering and using this Site, you give us your acquiescence to collect, store, process and use this submitted personal data in conformance with this privacy policy. Gorilla may amend the privacy policy occasionally by updating this Site. Please check to ensure you agree with any changes.

This policy is effective from 1.October 2016 If you are registered with us and would like to delete your registration and personal details from our database, please email customer service at info(at)gorillawatches.ch

INFORMATION WE COLLECT

We collect information from you when you register on our Site, place an order, request information, subscribe to our newsletter, fill out a form or respond to a survey. We may collect the following information:

  • Name and title and job title
  • Contact information including email address and phone number
  • Demographic information such as post code, birthdate, preferences and interests
  • Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your need and provide you with a better service, and in particular for the following reasons:

  • Personalize your experience.
  • We may use the information to customize the website according to your interests.
  •  To improve our Site, products and services.
  • To improve customer service.
  • Internal record keeping
  • To administer a contest, promotion, survey or other Site features

If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. If you provide incomplete or inaccurate data, we may be unable to inform you of specific promotions or events and to provide you with our services.

SUBSCRIBING TO THE NEWSLETTER

Gorilla is committed to warrant that your privacy is protected. This privacy policy sets out how Gorilla uses and protects any information given to us using our website. All personal or other information provided will only be used strictly in conformance with this PRIVACY POLICY. Gorilla acknowledges the importance of protecting the privacy of personal and financial information and have set up policies and security measures to protect the information you provide us. By entering and using this Site, you give us your acquiescence to collect, store, process and use this submitted personal data in conformance with this privacy policy. Gorilla may amend the privacy policy occasionally by updating this Site. Please check to ensure you agree with any changes.

HOW WE PROTECT YOUR INFORMATION

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems, and who are required to keep the information confidential. After a transaction, private information you give us, such as credit cards, will be kept on file for more than 60 days in order to enable future purchases. Although we take reasonable technological precautions, no data transmission over the Internet can be guaranteed to be completely secure, and we cannot warrant that your personal data will be completely secure. Any transmission of your personal data on or through the use of this Site is at your own risk.

HOW WE USE COOKIES

To improve the user experience on our website and enable you to use its certain features, some pages of this website use the so-called cookies. A cookie is a small text file stored in your web browser while browsing it, which records certain settings and entered information to share it with our system through your browser. Some of the cookies we use are deleted after you close the browser session, i.e. when you close the browser (that’s the so-called session cookies). Other cookies are stored in your end-user device and enable us to recognize your browser when you visit us again (persistent cookies). Cookies do not collect any personal data and thus, they do not identify you as an individual user. Please note that some cookies are created as soon as you come to our website. You can configure your browser for it to inform you whenever a page uses cookies and decide on a case-by-case basis whether to accept or reject the cookies on a given page or generally. Please note that disabling cookies may limit your access to some features of our website. Below we present information on cookies we use and how you can customize your browser in that respect.

NECESSARY COOKIES

These cookies are necessary to enable you to use our website. This includes e.g. cookies that enable you to log into the customer area or add items to your shopping cart.

ANALYTICAL / PERFORMANCE COOKIES

These cookies enable collecting anonymous data about user behavior on our website. We analyze them e.g. to improve the functionality of our website and recommend you products that will be interesting to you.

FUNCTIONALITY COOKIES

These cookies are used for certain features of our website, e.g. to improve the website’s navigation, or deliver to you customized and relevant information (e.g.  ads that match your interests).

TARGETING COOKIES

These cookies record information about your visit to the website, previously viewed pages and links you clicked. We use this information to tailor our website and displayed ads to your interests.

THIRD-PARTY COOKIES

The cookies of some of our advertising providers help make the on-line offering and our website more attractive to you. Therefore, cookies of our partner providers are also saved to your hard disk when you are visiting our website. These are temporary cookies and are automatically deleted after a specific timeframe. As a rule, cookies of our partner providers are deleted a few days or up to 24 months later, or in some cases after several years. Cookies of our partner providers do not collect personal data, either. They will collect exclusively pseudonymized data under a user ID. These pseudonymized data will not be associated with your personal data at any time.

HOW THE COOKIE SETTING IN THE BROWSER CAN BE CHANGED

Every browser has a different policy for managing the cookie settings. The browser’s policy is described in the Help Menu of every browser and explains how you can change your cookie settings. To find out how to change the settings in your browser, see the links below: Internet Explorer™: http://windows.microsoft.com/en-gb/windows-vista/Block-or-allow-cookies Safari™: https://support.apple.com/kb/PH17191?viewlocale=en_US&locale=de_DE Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences Opera™ : http://help.opera.com/Windows/10.20/en/cookies.html

GOOGLE DOUBLE CLICK COOKIE

In connection with the use of Google Analytics, Google uses the so-called Double Click cookies which enable recognizing your browser whenever you visit other websites. The information generated by cookies about your visit of this website  will be transmitted to and stored by Google on servers in the United States. As IP anonymization is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google. Google will use this information to analyze how you use the website and tailor ads to be displayed to you, to compile reports about your website activities and ads for advertising providers and to provide other services related to the use of the website and the Internet. In addition, Google may transfer this information to third parties from time to time if this is required by the law or if third parties process such data by order of Google. Google will however not associate your IP address with any of other data held by Google. You may disable cookies used by Google; for this purpose, go to Google ads settings. Alternatively, you may disable third-party cookies; for this purpose, go to the opt-out page of the network advertising initiative. You may also disable installation of cookies by making appropriate settings in your browser; please note that in this case not all website features may be fully accessible to you. For more information on Google privacy policy click here.

GOOGLE TAG MANAGER

To manage the interest- or location-based advertising services, we also use Google Tag Manager. The Tag Manager tool alone is a domain that does not use cookies and does not record any personal data. It is rather that the tool enables firing other tags which then record data from time to time (for more information, see above). If you disable a tag on the domain or cookie level, all tracking tags implemented within Google Tag Manager will be disabled.

WEB ANALYTICS TOOLS

This website uses web analytics tools to deliver custom content and ads. Using Google Analytics for web analytics This website uses Google Analytics, a web analytics tool by Google Inc. (www.google.de). Google Analytics uses cookies to enable analyzing the use of the website. The information generated by cookies about your use of this website will be transmitted to and stored by Google on servers in the United States. If IP anonymization is enabled on this website, some parts of the IP address will be masked within the area of member states of the European Union or other parties to the Agreement on the European Economic Area before sending. Only in exceptional cases is the full IP address sent to a Google server in the USA and masked there. Google will not associate your anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google. Upon instruction from the owner of this website, Google will use information to analyze the use of the website, to compile reports about your website activities and ads and to provide to us other services related to the use of the website and the Internet. Google will not associate your anonymized IP address, transmitted from your browser through Google Analytics, with any other data held by Google. You may disable the saving of cookies by making appropriate settings in your browser; please note that in this case not all website features may be fully accessible to you. In addition, you may prevent the data generated by cookies and related to your usage of this website (incl. your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available through the following link:https://tools.google.com/dlpage/gaoptout?hl=en Alternatively to the browser plugin, you may click this link to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will have to click the link again.

CONTACT FORM

Your personal data will be collected if you voluntarily supply them to us when contacting us or during the registration for our services. We use your data solely to be able to offer you the information and services you request, which means that we will store and process only the data and information that are absolutely necessary to respond to your enquiry or execute an agreement. If you contact us but did not create a customer account with us, we will delete your data from our customer database, if you request us to.

LINKS TO OTHER WEBSITES

Our Site may contain links to other websites of interest. However, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide while visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent. This does not include trusted third parties who assist us in operating our Site, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, at info(at)gorillawatches.ch. We will promptly correct any information found to be incorrect.

CHILDREN`S ONLINE PRIVACY PROTECTION ACT COMPLIANCE

In compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Site, products and services are all directed to people who are at least 18 years old or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our Site and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our TERMS AND CONDITIONS establishing the use, disclaimers and limitations of liability governing the use of our Site.

QUESTIONS & CONTACT INFORMATION

If you have any questions, please do not hesitate to contact one of our customer support representatives at info(at)gorillawatches.ch

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