Local and international shipping to most of the countries in the world is available when ordering products from our website. We are committed to apply to the same quality standards for the shipping as we do for all aspects for Gorilla.
Deliveries are not possible for the following countries:
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic (CAR), Chad, Colombia, Comoros, Republic of the Congo, Democratic Republic of the Congo, Djibouti, Ecuador, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea Bissau, Guyana, India, Ivory Coast, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mozambique, Namibia, Niger, Nigeria, Pakistan, Russia, Rwanda, São Tomé et Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Sudan, Sudan, Suriname, Tanzania, Togo, Uganda, Venezuela, Zambia, Zimbabwe
Orders placed from Switzerland, Mexico and the European Community (EU) are shipped under INCOTERM DDP (Delivery Duty Paid) which means that the indicated prices include VAT and custom duties.
To all other countries we ship under INCOTERM DDU (Delivery Duty Unpaid) which means that all local taxes, fees and duties must be paid by the client. UPS, our preferred shipping company will assist you and make this process easy for you.
Please be advised that in case a product is shipped under DDU, shipping costs, tax and duties may not be refundable to customers wishing to return items.
All orders will be shipped with UPS or other reputable service providers and will also be insured. Gorilla provides free international standard shipping to all its products.
If you have any questions regarding delivery, please contact us at [email protected]
Once the products are on stock the articles will be shipped within 24h hours after purchase. We ship with UPS from Monday through Friday from 9 am to 4 pm. Gorilla endeavors to ship on stock purchases within 24h of receiving your order during business hours.
The shipping time will depend on your exact destination and your country’s custom handling, but mostly varies around 1-7 days. However, specific shipping times cannot be guaranteed. If you have any questions please contact us at [email protected]
Approximative delivery times for:
- Switzerland: 1-3 working days
- Europe: 1-3 working days
- Rest of the World: 3-7 working days